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Q GROUP
IT Support Armenia
Enterprise IT Support
Q Group Armenia

IT Outsourcing Services

Focus on growing your business — we will take care of your IT.

IT outsourcing means delegating your company's IT operations to an external team of certified experts. Instead of hiring, training, and managing an expensive in-house IT department, you gain immediate access to a complete team of specialized engineers.

Fast call: 8123
24/7 Monitoring
<15 min SLA
ISO 27001 Practice
200+ Enterprise Clients
Service Overview

IT Outsourcing Services

IT outsourcing means delegating your company's IT operations to an external team of certified experts. Instead of hiring, training, and managing an expensive in-house IT department, you gain immediate access to a complete team of specialized engineers.

Q Group provides managed IT outsourcing services in Armenia for organizations that require reliable technical support, high-availability infrastructure management, and proactive maintenance. We support servers, networks, cloud platforms, Microsoft 365 environments, cybersecurity defenses, and end-user workstations.

Key Deliverables & Scope

What We Deliver

1

Full IT Infrastructure Management

End-to-end administration of physical and virtual servers, enterprise switches, routers, firewalls, and active directories.

2

Help Desk & Fast Remote Support

Direct line technical assistance for employees, resolving software glitches, email issues, and peripheral problems within guaranteed SLAs.

3

Cybersecurity & 24/7 Monitoring

Proactive automated monitoring of system health, backup validation, antivirus enforcement, and vulnerability patching before downtime occurs.

4

Cloud & Microsoft 365 Administration

Deployment, migration, and management of Microsoft 365, Azure, AWS, Google Workspace, and secure hybrid cloud environments.

5

On-Site Engineer Dispatch

Scheduled on-site visits and rapid emergency dispatch across Yerevan and Armenian regions for hardware repairs and physical diagnostics.

Business Benefits

The Q Group Advantage

Predictable, transparent monthly IT budget without unexpected repair bills
Over 60% cost reduction compared to maintaining full-time in-house IT staff
<15 min guaranteed response time for critical operational incidents
Access to certified senior network, system, and cloud architects
Proactive problem prevention rather than reactive firefighting
Industries We Serve
Retail Chains & Commercial ShowroomsBanks, Credit Organizations & FintechHospitality, Restaurants & BreweriesLogistics, Warehousing & DistributionHealthcare, Clinics & LaboratoriesInternational Companies operating in Armenia
Engagement Models
Full Managed IT (All-Inclusive)
Co-Managed IT (Supporting Internal Team)
Helpdesk & Desktop Only
Emergency Incident SLA